How to change my Password?

This procedure outlines the steps required to update your account password, a critical action for maintaining account security. This process requires knowledge of your current password and access to your Two-Factor Authentication (2FA) device.

Step-by-Step: Changing Your Account Password on Solcex

Prerequisites

  • You must know your current (initial) password.

  • You must have access to your active Google Authenticator (2FA) application.

1

Initiating the Password Change

  • Login and Navigate to Profile: Log in to your Solcex account and click on the Profile Account menu (found in the upper-right corner).

  • Access Safety Settings: Select "Account Safety"

  • Start Change Procedure: Scroll down the page and click the option labeled "Change Password."

2

Verification and New Password Input

  • Enter Initial Password: Input your current (old) password into the designated field for verification.

  • Enter New Password: Define and enter your new password (ensure it meets all security requirements, such as length and complexity).

  • Confirm New Password: Re-enter your new password exactly as entered in the previous step to confirm its accuracy.

3

Final Security Confirmation and Completion

  • Phone Verification Code: nter the 6-digit one-time password (OTP) sent to your phone via WhatsApp.

  • Two-Factor Authentication (2FA) Code: Enter the current 6-digit one-time password (OTP) generated by your Google Authenticator application into the required field.

  • Finalize Change: Click the "Change" button to submit the request and finalize the password update.

  • Completion: The process is now complete. You will be logged out, and your new password will be immediately active.

Security Note:

It is strongly recommended to choose a unique, complex password that has not been used on any other service. Avoid using common words, names, or easily guessed number sequences.

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