How to delete my Account?

This procedure outlines the steps required to permanently close your Solcex account. This action is irreversible and should only be performed after careful consideration.

Step-by-Step: Deleting Your Solcex Account

Prerequisites

• You must be logged into the Solcex account you wish to delete.

• Your account must typically have a zero balance across all wallets (Spot, Futures, etc.).

• All active orders, ongoing loans, and staking positions must be closed or terminated.

1

Accessing Account Safety Settings

• Login to Solcex: Log in to your Solcex account via the official website.

• Access Account Profile: Click on your Account Profile icon

• Navigate to Security: Select "Account Safety" from the menu.

2

Initiating Account Deletion

• Locate Deletion Option: Scroll down the safety page until you find the "Delete Account" option, usually located at the very bottom.

• Start Deletion Process: Click the "Delete Account" button.

3

Reviewing Rules and Final Confirmation

• Review Account Deletion Rules: The platform will display a critical warning screen detailing the consequences of deletion (e.g., permanent loss of transaction history, irreversible closure). Read these rules thoroughly.

• Acknowledge and Check Rules: You must check the appropriate box to officially acknowledge and agree to the terms and rules of permanent account closure.

• Final Security Verification: The platform will require a final security check, involving your 2FA Code, Email and SMS verification code.

• Execute Deletion: After completing the necessary security verification and checking the rules, click the final "Delete Account" button to permanently close your account.

⚠️ WARNING:

Permanent Action Account deletion is permanent and irreversible. Ensure all funds have been withdrawn and all historical data you wish to retain has been downloaded or recorded before proceeding.