Privacy Policy

1. Introduction

SolCex is committed to protecting the privacy and security of user information. This Privacy Policy explains how we collect, use, store, and safeguard personal data when you access or use the SolCex platform.

By using our services, you consent to the practices described in this Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information Information that identifies you, such as your name, email address, contact details, identification documents, and other verification data.

Account Information Login credentials, account preferences, and security settings.

Transaction Data Records of deposits, withdrawals, trades, and other platform activity.

Technical Data IP address, device information, browser type, operating system, and usage analytics.

3. How We Use Your Information

Your information may be used to:

• Provide and maintain our services • Verify identity and protect against fraud • Comply with legal and regulatory obligations • Improve platform functionality • Communicate important updates • Enhance security and risk controls

We only process data where there is a legitimate operational or legal basis to do so.

4. Data Protection and Security

SolCex implements industry-standard security measures designed to protect personal data from unauthorized access, disclosure, alteration, or destruction.

Access to personal data is restricted to authorized personnel with a legitimate business need.

5. Data Sharing

SolCex does not sell personal information.

We may share data with:

• Regulatory authorities when legally required • Identity verification providers • Security and fraud prevention partners • Service providers supporting platform operations

All partners are expected to maintain appropriate confidentiality and security standards.

6. Data Retention

We retain personal data only for as long as necessary to fulfill legal, regulatory, and operational requirements.

When data is no longer required, it is securely deleted or anonymized.

7. International Data Transfers

Your information may be processed in jurisdictions other than your country of residence. SolCex takes appropriate measures to ensure data remains protected in accordance with applicable standards.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

• Correct inaccurate information • Request deletion where permitted • Object to certain processing activities

Requests may be submitted through our support channels.

9. Cookies and Tracking Technologies

SolCex uses cookies and similar technologies to improve platform performance, enhance user experience, and support security functions.

Users may adjust browser settings to manage cookie preferences.

10. Policy Updates

SolCex may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updated versions become effective upon publication.

11. Contact

For privacy-related inquiries, users may contact SolCex support through the official platform channels.